City of Burlington

Description

Responsible for maintaining the safety of ice during recreational hockey and skating drop-in programs; performing on-site supervision and administration duties; enforcing policies and regulations for the skating facilities, overseeing program logistics and creating positive relationships with patrons.

Skills Developed

• Decision-making Skills
• Leadership
• Working Under Pressure in Fast-Paced Environments
• Mentoring Skills
• Organization and Delegation

Description

Responsible for providing customer service and support for members of the community. Duties include answering questions about programs and facilities; resolving customer issues by turning a negative experience into a positive one; providing information about City’s offerings and administration duties.

Skills Developed

• Administration Skills
• Persuasive Speaking Skills
• Empathy
• Attentiveness
• Conflict Resolution

Description

Responsible for skating among patrons to maintain a safe and enjoyable drop-in skating experience; providing assistance to patrons, including assisting them on or off the ice; assisting with emergency situations and supporting senior skate patrol.

Skills Developed

• Communication Skills
• Teamwork Skills
• Organizational Skills

Description

Responsible for skating among patrons to maintain a safe and enjoyable drop-in skating experience; providing assistance to patrons, including assisting them on or off the ice; assisting with emergency situations and supporting junior and senior skate patrols.

Skills Developed

• Communication Skills
• Teamwork Skills
• Confidence